At Mon Coeur, every experience is custom-curated with care, time, and fresh ingredients. We understand that plans may change, and we strive to be as flexible as possible while honoring the commitment and preparation that goes into each booking.

Cancellations & Rescheduling

• Cancellations made more than 7 days in advance of your scheduled event will receive a full refund of the deposit.

• Cancellations made 3–7 days before the event will receive a 50% refund of the deposit, or the option to reschedule your event once within 30 days (subject to availability).

• Cancellations made within 72 hours of the event are non-refundable, as ingredients and preparation will already be underway.

• No-shows or same-day cancellations will be charged in full.

Rescheduling Policy

• You may reschedule your event once with at least 72 hours’ notice, based on our availability.

• Rescheduling less than 72 hours before the event may be treated as a cancellation.

Force Majeure

In cases of emergency, severe illness, or extreme weather that prevent us from fulfilling your booking, we will offer a full refund or priority rescheduling.

Deposits

A non-refundable deposit (usually 30–50%) is required to secure your booking. This covers the cost of custom menu planning, ingredient sourcing, and event prep.

We’re Here to Help

We know life happens. If you need to cancel or reschedule, please reach out as soon as possible. We’ll do our best to accommodate you with grace and understanding.

📧 Contact: MonCoeur.PrivateChef@Gmail.com
📞 Phone/Text: (352)286-8711